Google nest speaker not displaying Video in TV

[Narayanan]

when i say to google nest play video songs from you tube on my TV. Earlier i will get some option displayed in my TV and i can select the option. But few days I'm facing a issue that it is not displaying any video , but it says me to select the option. How to fix this issue. And if you team have any phone support it will be more easier to contact get solution.

My pervious post was blocked , as i took time to reply to the question. I hope this time i will not miss the reply.

Thanks

Narayanan 

[Dan_A]

Hi Narayanan,

I’m sorry to hear that for a few days now, playing videos/songs on your TV is unavailable via YouTube. Let me help you with this.

Few questions: What Google Home/Nest speaker do you have? Does your TV have a built-in Chromecast or a Chromecast dongle? If yes, what kind of Chromecast is it? Is it only happening when playing YouTube?

I suggest that we reboot your devices first, starting with your WiFi router, your TV and lastly your Google Home/Nest speaker. Restarting your phone might also help. After that if it persists, check out this link for more information and troubleshooting.

Also, here’s the link for your request about phone support. Chat support is also included depending on your preferences.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Regards,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan