12-21-2022 09:27 PM
how do I erase a account on chrome cast device so I can start a new one
12-22-2022 07:53 AM
Remove it from the home in kthe Home app, then do a factory reset.
12-25-2022 12:40 PM
Hey there,
Thanks for your help, kiltguy2112!
mass187, checking back in if the suggested steps shared by our Product Expert works. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Regards,
Alex
12-28-2022 01:29 PM
Hello mass187,
I wanted to follow up and see if you are still in need of any help. Let us know by updating this thread and the Community will be happy to lend a hand.
Best,
Alex
12-29-2022 01:35 PM
Hi there,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Thanks,
Alex