nest asking for log in

[rabies]

I have recently changed internet provider and now my main google home device keeps asking me to log in, even though I am logged in to every google device I own. ie: android phone, numerous minis around the house and my google email. I have followed all the advice on the internet to no avail, from resetting the main device, deleting the app and re-installing it. This is my last port of call before moving to the Alexa system.

Please help

[AliUnseen]

Hi rabies,

The ISP switch is definitely the issue here. Even with the same password, the speakers often get stuck clinging to the old network profile internally.

Re-installing the phone app won't help because the credentials are saved on the actual speakers, not just your phone. You need to do a physical factory reset on each Mini to force them to forget the old connection.

Here is the trick for the Minis:

1. Flip the mute switch on (so you see orange lights).

2. Press and hold the top/center for about 15 seconds. Don't let go until you hear the confirmation chime.

If they still won't connect:

Try creating a New Home in the app (Tap + > Create new home) and set them up there. Sometimes the old "Home" structure just gets buggy after a provider switch and starting fresh clears the loop.

Let me know if the reset works.

[rabies]

I tried all of the above but found the only thing that works is, if I remove the main device and put a mini in it's place.