I need to talk to a tech !! I did everything online to no fix , my gen 3 nest thermostat went offline for no reason . all other devices in my home are online . I had 3.7 volts , I figured let me charge it .. forgetting I had to plug in a wire I removed 2 screws , then remembered well I can not get back on plate right way , multiple times , I took again , part came off but plastic part with screws di not , now I really am frustrated , got it off but still not right ...need a expert before I ruin this thermostat ... so does anybody have a tech number or knows what I should do !!!
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