ADT - None of my equipment is supported!?

[M3PhoenixLR]

So when you try to give access to your Nest equipment to ADT+ Google slides this fine print at the bottom!! Hundreds of dollars down the drain!

This is unacceptable!!

Unsupported devices: Google Nest Cam IQ Indoor, Google Nest Cam Indoor, Google Nest Cam IQ Outdoor, Google Nest Cam Outdoor, and Google Nest Hello.

[MplsCustomer]

@M3PhoenixLR 

We have several 1st gen Google Nest cameras and doorbells but do NOT (thankfully) use the heavily-advertised ADP-Google Nest partnership.

You are not alone. The fact that ADP does NOT support 1st gen Google Nest cameras and doorbells seems to have caught other customers by surprise: see this long, now-locked thread from last year:

https://www.googlenestcommunity.com/t5/Security/New-ADT-Security-System/m-p/402168

[zoeuvre]

Hi folks,

@M3PhoenixLR, I'm sorry to here that you're experiencing frustration and dissatisfaction with the terms and conditions related to granting access to your Nest equipment to ADT+ Google. Please be assured that our product team is working non-stop with different partners to bring the best features to our Google Nest devices. So, please let our product team know about it by sending feedback.

Thanks for your help, @MplsCustomer. 

Best, 

Zoe