Best camera won’t live feed on phone outside of wifi range

[GK67]

Ok, I have two cameras work perfectly. When I leave wifi range I get notifications but can not connect to the cameras and the notifications have no images / recordings.

Any help would be appreciated 

[jigsaws]

Hello folks,

Have you tried troubleshooting offline nest cameras? I hope this helps out https://support.google.com/googlenest/answer/9239727?hl=en&co=GENIE.Platform%3DAndroid

Regards,

Jigsaws

[Brad]

 Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Have you had the chance to look through the article that @jigsaws provided?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Thanks for the help you provided, @jigsaws!

[James]

Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best regards,
James