Cannot communicate with google nest mini error fix

[johnwhat]

I was fighting with my nest mini v2 for days trying to connect it to my wifi. kept getting an error (cannot communicate with nest mini) right after the select wifi screen. I tried everything, Power cycling my phone, the nest and my router. Re-installing the home app. Tried it with three different phones. Even tried a suggested fix of turning my phone to airplane mode and manually turning on wifi and bluetooth.

I finally fixed it by factory resetting the nest mini, which is a solution that nobody suggested anywhere (not even an official google reply to a thread on their help site).

You factory reset it by turning the mic switch to mute, and then holding the middle button on the top of the nest for ten seconds.

Just wanted to share this in case it helps somebody else, cause I could not find this solution anywhere.

Hope this helps someone :D!

[muskanporwal]

Thank you, it worked for me.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[James]

Hey folks,

Thanks so much for being part of the Nest Community. We sincerely appreciate posts like these that help everyone else out! Please let us know if y'all need anything else.

Thank you,

James

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.