03-02-2023 06:44 AM
I want to know if my credit card went thru for continued service?
03-02-2023 08:08 AM
I'm sorry to hear that you're experiencing an issue with your credit card related to Nest Aware.
To resolve this issue, you can try the following steps:
Check that your credit card information is correct. Make sure you've entered the correct card number, expiration date, and security code.
Verify that your credit card has not expired. If your card has expired, you'll need to update your payment information with a valid credit card.
Contact your bank or credit card company. Your credit card issuer may have flagged the transaction as suspicious, and you may need to authorize the payment or confirm your identity.
Check your billing address. Make sure your billing address matches the one on file with your credit card company.
If you've tried these steps and are still experiencing issues, you may need to contact Nest support for further assistance. They can help you troubleshoot the issue and ensure that your Nest Aware subscription is up to date.
You can contact Nest support by visiting the Nest Community and selecting "Contact Us" from the menu. Alternatively, you can visit the Nest Help Center and submit a request for assistance.
03-06-2023 04:06 PM
Hi folks,
Checking in — did you get a chance to try the steps shared above by papilla? If so, how did it go? Let me know if you need more help.
I appreciate your help, papilla.
Thanks,
JT
03-11-2023 02:51 PM
Hey Steverossi,
It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.
Regards,
JT
03-12-2023 03:53 PM
Hi there,
Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
JT