Error code 299

[Andersonj24]

How do I fix this error on the google nest? How do you fix the C wire? Who do I call?

[MplsCustomer]

@Andersonj24 

To contact Support, start with the link below. On the "Resources" page, just click on "Next step" to get to the contact choices (chat or phone).

https://support.google.com/googlenest/gethelp

[zoeuvre]

Hi folks, 

@Andersonj24, thanks for reaching out to us, and I'm sorry to hear about the situation. 

Don't give up on us yet; we'd like to further check on this. Could you fill out this form and let me know once you're done?

I appreciate your help, @MplsCustomer. 

Best,

Zoe

[zoeuvre]

Hi Andersonj24, 

Checking back in — we haven't received your form. Were you able to fill it out? Still need our help? 

Thanks,

Zoe

[zoeuvre]

Hi there, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Thanks,

Zoe