06-13-2022 06:36 AM
Hello,
I use the Nest app to access my Nest cameras located at my home. When I login, I am using my personal Google account. I also use the Nest app to monitor the Nest cameras at a condominium building. To access those cameras and video history, I have to login to the nest app with my condominium's Google account so I'm constantly logging out of one Google account to switch to the other. And every time I do that, a new annoying Google Security Alert is generated. Is there a way that I can remain logged in to both accounts at the same time to avoid logging in and out as I switch from monitoring one set of cameras to monitoring the other?
Thanks to anyone in advance who can help me.
Larry
06-17-2022 09:20 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?
Best regards,
Brad
06-17-2022 09:24 AM
Hi Brad, No apologies necessary! Yes, I still would like a solution. Family might be an option but I don’t want to connect my personal account with the condos account although I have access to its google account.
Thanks,
Larry
06-17-2022 09:48 AM
I 100% see the frustration here with your situation, I know that if I were in your shoes, I would be quite annoyed to have to log in and out for different Homes. Right now, I can tell you that I don't think this will change. However, I think this is an excellent suggestion, and I would suggest that you submit this Feature Request via your app, and I will send the feedback and request forward. I cannot guarantee that any changes will be made of course, but I personally think that this would be an excellent idea for all of our patrons!
Best regards,
Brad
06-21-2022 09:03 AM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.
Best regards,
Brad
06-24-2022 09:05 AM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments.
Best regards,
Brad