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In hell two factor not sending text cant get in. Need to get in verify if took meds

Bugdogs
Community Member

‎12-31-2023 09:01 PM

Hard to describe what features you are having an issue with when you cant even get in. No idea what happened with google last night. I was on my laptops all day yesterday going in my nest app. Today wants 2 factor sending numbers to my phone. Nothing been trying for hours. got to other laptops same thing. I can get in with ipad but i need record and that is not remotely the same on an ipad. Went on ipad into settings turn off two factor. Now it wants code sent to phone and zero code. 

 

Hate this two factor stuff. Disabled cant sit live on a bed. Not likely sombody is going to access anything.

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Lance_L
Community Specialist
Community Specialist

‎01-09-2024 01:33 PM

Hello Bugdogs,

 

Thanks for reaching out to the Community. I’m sorry to hear that you’re having issues logging in to the Nest app. Let’s check it out.

 

If you have a non-migrated Nest account, follow this guide to change or reset your Nest account password.

 

On the other hand, if you have a migrated Google account, our friends at the Google Account Help Community are the perfect folks to help you with it.

 

All the best,

Lance

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