05-01-2022 11:19 AM
Hi,
I just installed my first Nest Doorbell (wired). The live stream is working perfectly and I'm able to see the steady images of events on the timeline thru the Nest App. However, I'm unable to see the playback of an event and I was wondering if this functionality is available for the paid plans only or if I did something wrong in my configuration?
Regards,
Simon
05-26-2022 08:49 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?
Best Regards,
Brad.
05-30-2022 08:22 AM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.
Best Regards,
Brad.
06-02-2022 08:25 AM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad
06-03-2022 08:35 AM
Hey folks,
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad