Nest Aware Upgrade Subsription

[OC1973]

I am trying to upgrade our Nest Aware Subscription so we can save info for 60 days and the link to upgrade opens a new page that only says this will take a moment. 

[janthadeus]

Hi OC1973,

Thanks for trying. Let’s check — quick questions: are you subscribing using a web browser or the Google Home app? Do you have an Android or iPhone? 

Follow these steps to upgrade your Nest Aware subscription:

1. Open a chrome browser, go to > https://goo.gle/2wqvqdm.
2. Tap Account Summary > See subscription > select the Home location your Nest device or devices are linked to.
3. Click Manage Subscription > choose your plan > follow the instructions then complete the order.
4. You’ll receive an email confirmation once payment has been processed.

Let me know how it goes.

Thanks,

JT

[janthadeus]

Hey there,

It's me again. I want to make sure you're all good — did those steps work?

Regards,

JT

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, JT.

Thanks,

Archie