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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 71839 Views
  • 186 replies
  • 57 kudos

Is there a device limit for commercial accounts?

I kindly need some help as I cannot find the answer online.We need 15 cameras + 4 next thermostats for our business. I see that a home nest account has limit of 10 cameras. Does a commercial subscription allow for more cameras and devices? Is this in...

JayJayJay by • Community Member
  • 832 Views
  • 3 replies
  • 0 kudos

Resolved! No connection with cameras in Home app or Nest Aware

I can not connect to the Nest cameras on the Google Home app nor on the Nest app. On one of the phones I saw an error message about a Google prompt. So maybe it is a security issue.I try to connect through home.nest.com on pc but no succes. Get in a ...

Mentjens by • Community Member
  • 1790 Views
  • 5 replies
  • 0 kudos

Help!,!

Can not get this subscription no matter what I try? Can someone help me please?

Resolved! Can I see all my cameras in different places from a single login?

I would like to install cameras in each of my franchise offices that I would be able to log in with a single login on a web browser and view all of my cameras.My understanding is that I need separate Nest Aware subscriptions for each location. Is tha...

FFSecurity by • Community Member
  • 1464 Views
  • 6 replies
  • 1 kudos

Cannot figure out how to cancel Nest Aware free trial

I have been trying to cancel my Nest Aware free trial. I have not subscribed. I didn't mean to add the free trial, but I am trying to cancel before the trial ends. As I don't want to be charged for something I didn't even mean to add in the first pla...

Ladygoose by • Community Member
  • 867 Views
  • 4 replies
  • 1 kudos

Resolved! No longer have Nest Aware

I have merged my Nest and Google accounts recently and now I no longer have access to my Nest aware subscription. I’m paid up for the year but now it’s gone. Please help

iOS Nest - no playback of video - only buffers

My nest app no longer is letting us playback video from any of our cams. You scroll back or click on a preview and all we get is the buffering circle. Been like this for about a month. I use Net for security monitoring and this is NOT SECURITY MONITO...

Marchdale by • Community Member
  • 1557 Views
  • 11 replies
  • 2 kudos
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