cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Subscriptions and Services

Blog Posts

No posts to display.

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Google Nest Hub not able to playback

I can see my Nest Hub Max records motion when I’m away as it should but I can’t get the video to play back. I only get a still pic. Also, it is not showing up in Google Assist history. Only in the history I see when I clicked on the camera itself.

Timjen63 by • Community Member
  • 1035 Views
  • 4 replies
  • 0 kudos

Re setting my nest

I am resetting my device and is not connecting to my wifi. Is asking for the entry key or QR code which I don’t have. How can I get this fix?

WiFi drops

Google WiFi continually drops the connection. Have to turn off and reset multiple times a day. Is there a solution besides ripping this out and starting over?

Wkouba by • Community Member
  • 947 Views
  • 4 replies
  • 0 kudos

Doorbell

I just bought the house with the doorbell already attached. I can not get the QR code or 6 didgeridoo number to start it up for myself

Subscription Query

Have just had an email from Nest saying they have not received my subscription in last 60. Days.In my account it shows I am paid up until June 2023 at a cost of £50.How do I contact nest?

James1752 by • Community Member
  • 1319 Views
  • 7 replies
  • 0 kudos

Nest aware update subscription not workin 5 cameras 3 had existing aware 1st generation others none

Have 5 nest cameras 3 have been on a nest (1) subscription the others no subscription. Just subscribed to new nest aware + in order to set up zones on the other two cameras. Don’t want to migrate to google home, using nest app on iOS and web browser....

Rosco53 by • Community Member
  • 944 Views
  • 4 replies
  • 0 kudos

No event history

I paid 60.00 for the year and I have no video event history(live video history) I'm getting frustrated with nest. Every time I renew this I have some type of problem. If this continues I will just go to swan

Kristi01 by • Community Member
  • 1010 Views
  • 4 replies
  • 0 kudos
to vote