Nest aware doesn’t work

[Bobo7]

Purchased aware and it doesn’t work 

[MplsCustomer]

@Bobo7 

What does "it doesn't work" mean?

History for a Nest Aware subscription begins at the time it is purchased and is NOT retroactive.

This Google Nest Help topic describes what history you get for each description on each camera and doorbell:

https://support.google.com/googlenest/answer/968158

These Google Nest Help topics describe how to view history in the Google Nest app and Google Home app:

https://support.google.com/googlenest/answer/9208447

https://support.google.com/googlenest/answer/10904254

In the Google Home app, only events that are configured are recorded (unless you have a Nest Aware Plus subscription). This Google Nest Help topic describes configuring for events:

https://support.google.com/googlenest/answer/9207697

[EdmondB]

Hello Bobo7, 

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.
 

Thanks for the help, @MplsCustomer.

Best,
Edmond

[EdmondB]

Hi there, 

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Thanks,
Edmond