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Nest aware history

Jörgen
Community Member

My trail 30-day Nest Aware subscription expired. I renew it and my history is gone??? All the faces and the videos is gone. I want them back. How?

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Jörgen 

If your 30-day free trial Nest Aware subscription expired, Google Nest would have deleted your history (https://support.google.com/googlenest/answer/9248198#zippy=%2Cnest-aware-nd-gen--day-trial%2Cwhat-ha...). If you purchased a paid Nest Aware or Nest Aware Plus subscription AFTER your 30-day free trial Nest Aware subscription expired, there is no way to get that prior history back.