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Nest thermostat

monte007
Community Member

Nest thermostat will no longer connect to wifi

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

Which model of thermostat do you have? You can check here:

How to tell which Nest thermostat you have - Google Nest Help

First thing I would check is that you're not experiencing a well known issue:

Troubleshoot a Nest thermostat w5 code - Google Nest Help

 

If not, try these steps:
Nest thermostat is offline - Google Nest Help

 

After several minutes, can your thermostat see any Wi-Fi networks at all?