02-22-2023 03:39 AM
Hello,
i add a new car payment method. In my subscriptions, I select the new card but we don’t have button to save the information.
if I return in my account, it’s always the old card in my subscriptions. I turn in round.
thank you for you help
02-24-2023 03:31 AM
I have the same problem. My old credit card has been renewed by a new actual card. Entering data for a new card is possible, however after entering the button 'save', nothing happens. Neither in Chrome nor in Microsoft Edge.
02-27-2023 10:31 AM
Hi there,
I understand how upsetting this may be, and unfortunately we do not have the access in the forums to assist with payment-related matters. Please check out your app to manage your subscription and payment information here. Please let me know how it goes.
Best regards,
Brad
03-02-2023 10:36 AM
Hi there,
Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
03-06-2023 10:45 AM
Hi there,
I wanted to pop in and see how things are going. Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad