I’m having two issues and increasingly frustrated with nest. First, I pay for the plus account and need to watch a video from 6am this morning but can’t get it (or anything outside of the last hour) to load. This is a frequent occurrence when trying to watch prior recordings and I’ve never cared enough to dig deeper, but now it’s a security issue.
Secondly, I have two battery outdoor cams that worked fine but have not been able to reconnect since we got new a new internet provider. The older model cameras reconnected fine. I’ve tried with and without he QR codes and have feed trouble shooting.
I'm sorry to hear about your experience as well as for the delayed response. I know where you're coming from no worries we'll figure this out.
A few questions:
Looking forward to your response.