01-23-2023 10:51 AM
I am traveling out of state for a week and just realized my cameras are offline. What's the point of having them if I can't use them from another location or state?
How can I get then to work when not even close to home?
01-28-2023 10:14 AM
Thanks for reaching out here in the Community. I know that you wanted to control it remotely while you're away. To know more about this, I'd like to confirm if you're getting any error messages? How far is your Nest Camera from your Wi-Fi router? Were there any recent power outages in your area?
Looking forward to your response.
01-31-2023 02:44 PM
How's it going with your Nest Camera? We would appreciate it if you could share with us the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you — We'd like to make sure everything is working.
02-02-2023 01:12 PM
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.