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Update on Google Home Character Alarm Issue

Community Member

I have gotten an update on the character alarm issue. Apparently something happened in the last update with Google home and they are working to get it fixed now. We should receive an update within the next week and hopefully it will be fixed. 


Community Member

I hope so, otherwise, my life will be forever ruined!!

Community Specialist
Community Specialist

Hi folks,


Thanks for visiting the Community. 


We would like to check if everyone here is still experiencing any issues with their Google Home's character alarms. Could you please tell us the cast firmware version of your Google Nest speakers?


To check which firmware version you're on, follow these steps:

  1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
  2. Open the Google Home app Google Home app.
  3. Touch and hold your device's tile.
  4. At the top right, tap Settings and then Device information.
  5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Looking forward to your response.





I am, personally, still experiencing troubles with my character alarms. My cast firmware number is: 1.56.324896

Thank you so much!

My code is 1.56.324896

Community Specialist
Community Specialist

Hey everyone, 


Thanks for responding. We'll take a closer look into this and will make sure to chime in to this thread as soon as we have some news to share.




I have 1.56.324896 as well...

I’m experiencing this issue and my firmware is 1.68.353511