07-14-2023 01:40 AM
Live in Australia currently in UK
Cannot access camera view, says it's offline.
How to I solve this issue?
Many thanks
07-17-2023 10:14 PM
Hello Bobyammy,
Thanks for reaching out here in the Community. To know more about this issue, I'd like to confirm, do you have other people linked to your Nest Camera? Do you have someone there in Australia? Kindly ask them what is the light status of it? In case you have someone there, tell them to restart your Nest Camera and Wi-Fi router and ask about the light status. Looking forward to your response.
Regards,
Emerson
07-20-2023 11:13 PM
Hey Bobyammy,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
Best,
Emerson
07-23-2023 12:13 PM
Hi there,
Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.
Regards,
Edmond