09-08-2022 06:57 AM
Hello all, we moved 2 months after I bought the Nest protect hardwired and we lost the 120v plug with pigtails. I cannot find it anywhere. I have done a search of Google and nest and I cannot seem to find any spare parts for sale. Are these available? It's only a few months old and they are not cheap smoke detectors.
Thanks
11-02-2022 02:03 PM
Hi Ratboy46,
I'm sorry for the late reply, and thank you for taking the time to let us know about your inquiry.
To better help you with your missing Nest Protect part, please fill out this form so we can look into it.
Let me know once you're done.
Best regards,
Mark
11-05-2022 03:46 PM
Hey there,
It's me again. I'm checking back in — how's it going? Were you able to fill out the form? Please let us know so we can check the availability of the Nest Protects power harness.
Best regards,
Mark
11-07-2022 09:34 PM
Hey there,
Chiming in-- have you had the chance to fill out the form?
Best,
Princess
11-11-2022 05:12 AM
I filled it out and sent it
11-10-2022 09:48 PM - edited 11-10-2022 09:49 PM
Hello there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.
Best,
Princess
11-11-2022 05:14 AM
Hello, I have filled this out and never got a response. I filled it out again today. Thank you. Please do not lock this out. I need to get a replacement cable. I just purchased the nest protect before we moved.
11-11-2022 07:28 PM
Hi Ratboy46,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.
Thanks,
Edward