03-01-2023 11:42 AM
I have had all 3 nest protect working for over a week on my reconfigured mesh WiFi (dual band setup) all of a sudden one of the protect has gone offline and won't reconnect. Every time I try to reconnect I get a different error code p014, p022, p023
The protect is 6 ft away from the mesh node it has been connected to for the last week
Help please
03-13-2023 05:29 PM
Hey Lostinlinix,
Thanks for reaching out. Let's check — what's the status light of your Nest Protect? Have you tried restarting your Nest Protect to refresh the connection? If so, try resetting it to its default settings and set it up again. Here's how:
Thanks,
Archie
03-20-2023 08:09 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate your help, Archie.
Thanks,
JT
03-21-2023 08:35 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT