Nest protect not connecting to wifi

[Lostinlinix]

I have had all 3 nest protect working for over a week on my reconfigured mesh WiFi (dual band setup) all of a sudden one of the protect has gone offline and won't reconnect. Every time I try to reconnect I get a different error code p014, p022, p023

The protect is 6 ft away from the mesh node it has been connected to for the last week

Help please

[aatienza]

Hey Lostinlinix,

Thanks for reaching out. Let's check — what's the status light of your Nest Protect? Have you tried restarting your Nest Protect to refresh the connection? If so, try resetting it to its default settings and set it up again. Here's how:

1. Press and hold your Protect’s button. It will chime and glow blue. Continue holding the button down.
2. Release the button when your Protect starts to say its version number.
3. Your Protect will start a verbal countdown and tell you it’s erasing all your settings.
   • To cancel the factory reset, press Protect’s button again during the countdown.
4. After a few seconds your Protect will reset to its factory default settings. You can then go through setup with the app and add it to an account again.

Thanks,

Archie

[janthadeus]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate your help, Archie.

Thanks,

JT

[janthadeus]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help. 

Best,

JT