02-22-2023 05:08 AM
Afternoon,
I hope you can help, one of our nest protects is located in the kitchen and the button to silence has gone brittle, when my wife silenced it whilst cooking sausages a bit too much, the button cracked and we now have a hole in the middle of the button. The nest Protect is working fine but was wondering if there is somewhere I can get a replacement button or shell for this unit without having to buy a whole new unit.
Kind Regards
Rob
03-17-2023 08:23 AM
Hello Lifeofbrian1,
I'm sorry for the delay. I know it has been a while, but we'd be happy to take a look at this for you.
Could you please fill out this form with the needed information? A member of our support team will be in touch over email to help.
Regards,
Mark
03-21-2023 09:13 AM
Hey there,
I'm checking back in — how's it going? Have you had a chance to fill out the form? Let us know so we can assist you right away.
Thanks,
Mark
03-24-2023 12:37 PM
Hi everyone,
@Lifeofbrian1, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Thanks for lending a hand, Mark.
Best,
Emerson