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goggle nest mini

sandradee
Community Member

I have brought another  goggle nest mini and want to add it to my account and different room.  I have put it near my bedroom t.v, will that be a problem when it is on with the noise?  I have not had any email to say that I am connected and welcome? Please help?? Sandra Edwards.

 

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Sandra Edwards,


Thanks for reaching out. No worries, I would be more than happy to help answer your questions. Let's get this issue resolved and have all of your devices connected. I would be more than happy to help.

  • Having your device next to a TV should not be an issue. If you are worried about the device responding to commands, you can always adjust your "Hey Google" sensitivity for that device. 
  • Is your new device showing up as connected in the Google Home App? Have you finished all of the set up steps?
  • Is your new device on the same WiFi network as your other devices?

In the meantime, here is a friendly reminder on how to add a new device:

  1. Plug in your speaker or display.
  2. On your phone or tablet, open the Google Home app Google Home app.
  3. Tap the Add icon   Set up device plus  New device  follow the in-app steps.
    1. If the Set up devices button is not on the screen:
      1. To set up your first device in the Home app, tap Get started  Set up new devices  Create another home  Next  enter a home nickname and address.
      Note: You’ll need to enter a nickname, but you can choose not to enter your address.
      1. To set up all other devices, at the top left, tap the Add icon   Set up device plus  New device.
      2. Follow the remaining steps.

Please let me know if you have any other questions or concerns, thank you!

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.