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3rd Gen Thermostat not charging with power connector

Calgary
Community Member

Hi

I recently moved a 3rd Gen Thermostat into my garage when I upgraded a Thermostat in my house.

The garage is 2 wire R and W.

The thermostat loses power and disconnects from wifi after 1 day.

I had a 2nd gen thermostat in the garage for 5 years with no charging issues. 

I have since added a Nest power connector. 

The thermostat is updated to 6.3-5.

What do I do to have the thermostat recognize the power connector?

Is there a way to check if the power connector is actually sending a charge through the R or W wires?

Thanks

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