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7 Digit Code

Marco1
Community Member

Trying to connect the third gen thermostat to the google app

Went to settings/nest app on the thermostat but no code.

2 REPLIES 2

Ryan_G
Community Specialist
Community Specialist

Hey Marco1,

 

Thanks for posting here in the community and we're sorry for the delay.

 

A couple of things to check for us to further isolate the issue:

  • Did you use the Google Home app or Nest app to set up your thermostat?
  • Do you see your thermostat connected to your WiFi? Go to settings > network.

You could also try to re-do the steps here:

  1. Press your thermostat’s ring to open the Quick View
    menu.
  2. Choose Settings Nest settings icon.
  3. Turn the ring to Nest app and press the ring to select it.
  4. Select Get Entry Key to retrieve a unique entry key.

Follow the next steps here for a complete guide.

 

Best regards,

Ryan

 

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan