Hello evangelawalker,
Thanks for reaching out to our community.
Not being able to keep your home cool can make you uncomfortable, but it's okay. Let's figure out what's going on so you can get your thermostat back on track!
I want to know how long you've had this thermostat. Is it a new installation? If not, when did you first notice the cooling in your home wasn't working as expected?
Please let me know which wires are connected to your thermostat. Determining the type of system and how it's configured is key to making your thermostat perform its best.
Let me know how it goes.
Regards,
Angel.
