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AC turns on for a few minutes then turns off and keeps doing that over and over

cotra76
Community Member

I hooked up the nest thermostat over the weekend and the AC turns on for a few minutes then shuts of for a few minutes then turns back on.  I don't have a c wire.

 

3 REPLIES 3

JoseNaza
Community Member

Try checking the timer in the app

cotra76
Community Member

I have no timers or schedules set

 

gmelanymelissa
Community Specialist
Community Specialist

Hi there,

 

Thanks for posting here in the community. I'm sorry to hear the AC is cycling on and off repeatedly. Help's here!

 

To better understand the situation, I'd like to ask a few questions:

 

  • What kind of Nest thermostat do you have?
  • When was the last time when it worked?
  • Are there any error messages?
  • Is this a new installation?
  • What kind of HVAC system do you have? 
    • Is it a Heat pump or a conventional system?
  • When was the last maintenance check for your HVAC system?
  • Does the inconvenience happen on heating only, cooling only, or both?
  • Is your heater working?
  • Have you experienced any power outages within the last few days or weeks?
  • Would you mind sharing a picture of your wiring installation?

Keep me posted.

 

Best regards, 

Melany