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Ac won't stay on

Yabdabs
Community Member

My ac worked last year with my nest thermostat but this year it says "starting soon". It will count down start for about 15 seconds and then go back to starting soon

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi Yabdabs,

 

Thanks for reaching out. A few questions: what type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Do you see any codes  on your thermostat aside from the message of starting soon? What are the troubleshooting steps you already tried? 

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Jenelyn

zoeuvre
Community Specialist
Community Specialist

Hi Yabdabs, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

 

Cheers, 

Zoe