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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Resolved! Nest link no lights dead

Got a H71 Heat Link error on the nest, tired to reset the link as I have done previously but this time the link has no lights at all even are press and hold of the button so appears completely dead.It’s fed from same 240V as boiler and that is powere...

Speedy66 by Community Member
  • 2139 Views
  • 9 replies
  • 0 kudos

iPhone not connecting

Have just changed my iPhone from a 6S to a iPhone 11. Can’t now connect to my thermostat. It still connects on my old phone. Any suggestions? John.

Johnwicca by Community Member
  • 772 Views
  • 3 replies
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Thermostat not connection to app

I already have one nest thermostat set up and working, when I try to connect the second one to the app it will not connect, it’s connected to the same WiFi as the other thermostat and everything looks to be working property just can’t add it to the a...

Smp867 by Community Member
  • 914 Views
  • 4 replies
  • 0 kudos

Heat not turning on

I had two Nest Learning Thermostats installed yesterday. One is connected to a gas furnace, the other a heat pump. The one connected to the gas furnace is working fine but the other does not seem to be triggering the heat. It stayed at 61 all night w...

jmm4019 by Community Member
  • 713 Views
  • 3 replies
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Nest E installation

Afternoon. I’ve had to give up on my installation today of my Nest E as I can’t work out how the wires in my current thermostat relate to the connections on my heat connect unit. The thermostats in my house are wired Danfoss units, which have four wi...

Tony_Potts by Community Member
  • 1430 Views
  • 4 replies
  • 0 kudos

Heat link 2nd generation malfunction - replacement required?

Hi,Woke up to find my H71 error message on my thermostat. Worked through the troubleshooting, but not able to switch the heating on. Cannot switch heating on using button on front of heat link and no lights at all appear on the unit. Have had an engi...

No Heat Mode

I just installed the Nest Learning (3rd Generation) in my condo according to the install instructions. My previous thermostat only had a Y and R connection. (The Nest install instructions directed me to install Y1 and RH to align). Condo has low volt...

Drae12 by Community Member
  • 1899 Views
  • 7 replies
  • 0 kudos

Problem with W2/aux

I have a Lennox heat pump system. Home is all electric and system is 2 stage heat, single stage cool. The thermostat is noting a problem code e106 for wiring issue on W2 aux. The unit senses equipment installed on the diagram below. However I don’t t...

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Miketyler by Community Member
  • 1690 Views
  • 4 replies
  • 0 kudos
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