Adding nest when away from home

[rgaila]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Amar Motiwala 

Original Poster:

Adding Nest thermostat

[rgaila]

Hi Amar,

Thanks for reaching out to us and welcome to the community! We're happy to hear you're making a home a Nest one. Let's work together on setting up your thermostat.

Can you clarify for me whether you are trying to add the Nest Thermostat to your app or whether you're trying to set up Home/Away Assist on your phone? Please describe what features you are trying to access and if you are receiving any error messages.

I look forward to your reply. We're here to help!

-From Garrett DS, Community Specialist.