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Adding new product

MattSchlegel
Community Member

Can’t add my new on-line Nest learning thermostat to my app on my iPhone. Keep getting error message. 

4 REPLIES 4

davidking
Gold Product Expert
Gold Product Expert

What is the error message you're seeing? What app are you using, Google Nest or Google Home?


Volunteer since 2011, Product Experts are not Google employees.

Jake
Community Specialist
Community Specialist

Hey MattSchlegel,

 

Sorry for the late reply. I wanted to follow up and ensure you were able to add the product. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further with the error. 

 

Thanks so much davidking for the reply. 


Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey MattSchlegel,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey MattSchlegel,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake