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Address For Returning Broken Nest Thermostat After Receiving Replacement

cjohnson158
Community Member

I did not receive information about a return address for returning the broken thermostat that was replaced by customer support.  I checked my email and none of them have a PDF attachment with return information as was mentioned in other posts on the same issue.  Could you please send me the return information so that I can return the broken thermostat and get refunded the amount charged to my account?  Thank you.  

Case #5-1475000036443

1 REPLY 1

aguilarmateo
Community Member

Hi cjohnson158

 

Sorry to hear the situation that you are experiencing with the Shipping Labels of your RMA. Help is here!.

 

You can contact us directly for assistance with your RMA shipping labels: Contact Us.

 

Let me know if you have more questions. 

 

Best regards, 

Chris