Airwave Message Won't Dismiss

[melandme63]

I click okay and it won't dismiss this message. Can anyone help? 

[Markjosephp]

Hello melandme63,

I'm sorry for the delayed response — help's here.

Nest Thermostat 2020 don't have touch screen. To operate your thermostat, use the touch bar on the right side. Swipe up or down to select an option and tap to select. Here's the link for a quick guide.

Please let me know if that helps.

Thanks,

Mark

[EdwardT]

Hi melandme63,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[melandme63 · Accepted solution]

We figured it out! 

[Jake]

Hey melandme63,

I am glad to hear you were able to resolve the message on your device, and everything is working properly from here. I am going to go ahead and lock the thread at this time. If you have any questions from here, please feel free to create a new post.

Best regards,

Jake