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Android will not connect to nest

arochopamchito
Community Member

My Android will not connect to my nest anymore.

It was doing fine and all the sudden it stopped connecting.

Nest app on my android keeps on saying it's offline.

The Wi-Fi on the nest set is connected to the internet and everything's working.

Don't know what I should do.

4 REPLIES 4

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Try signing out of your Google account on your phone then sign back in, and be sure to sign Into the same account that your best thermostat is using.  

Would you have any suggestions?

It did not work, any suggestions.

arochopamchito
Community Member

Just tried this, did not work.