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Are Rush Hour Rewards & Peak Time related?

Community Member

Can a community expert inform me if "Peak Time" is a part of Rush Hour Rewards or a completely separate function?

I cannot find a location/setting to turn off "Peak Time".  It is hijacking my Schedule/Automations and turning AC on/off while I am sleeping.  This is messing with the pre-cooling of my house during Off-Peak hours when my rates are lower, meaning more AC run time when rates are higher.

If this is through Rush Hour Rewards and my utility is doing it (sending a signal through Nest) fine, I will un-enroll from RHR as my utility should know when their rates are higher and they are shifting higher costs back to me.  Or they are too dumb to know their meter's don't adjust time for DST, but their bean counters do when they are charging me, and they are turning on my AC when they think it is Off Peak rate, but it is not yet.🙄

If this is some other function Nest is running through its Learning Algorithms & looking at data streams available on the internet that calculates carbon emissions, fine, let me know also.... as you need to incorporate TOU or On/Off Peak rates for the users before switching it based on "greenness" of area generation, as increasingly users are getting more granularity of pricing based on time of use.

I would just like to know where it is coming from so I can disable it accordingly.


Community Member

did you ever find an answer? I have same question

Community Member

Inquiring minds would like to know...

Community Specialist
Community Specialist

Hi folks,


Thanks for bringing this to our attention, and I'm sorry for the late response. 


Peak Time or Peak Savers and Rush Hour Rewards are related to each other.  When demand for electricity is especially high this is called a peak period. For instance, summer peak times are usually mid-to-late afternoon, when businesses still have cooling on and people are arriving home and turning on the air conditioner. Just as traffic clogs up roads when everyone drives to work at the same time, Energy Rush Hours occur when everyone in a particular area turns on air conditioning (AC) or heating at once. You can lear more about these by checking this article


If you’re currently enrolled in Rush Hour Rewards (sounds like you may be in the Peak Savers program) and you want to unenroll, you may get in touch with our support team by visiting the Google Nest Contact Us  page. Once you unenroll, your thermostat will no longer participate in Rush Hour events.


Let us know if you have any other questions. We're happy to help.




Community Specialist
Community Specialist

Hello everyone,


I hope you've found the answer you're looking for. In addition to what was shared above, I did find a helpful article that would tell more about Rush Hour Rewards. If you're still in need of assistance, feel free to let us know.


Thanks for sharing the information, Zoe.