AutoGrids Flex Saver Program

[calli4rang]

Hello. I bought a nest thermostat through GWP Peak savings program run by Franklin Energy and when I bought it, I agreed to enroll in the GWP peak savings program.  

I installed a thermostat and signed up for a Google Home app. 
The Glendale Water & Power Peak Savings Program Team said I have to enroll in the AutoGrids Flex Saver Program. I tried to sign up but I got an error message; This home isn’t eligible. Your thermostat was provided by a different energy provider. 

I signed in with my google account. What should I do?

Please let me know. Thank you. 

[Jake · Accepted solution]

Hey calli4rang,

Sorry to hear you are having trouble getting the program set up properly. Since this program is through your energy provider, I would recommend reaching out to them. They would be able to review, and provide you with more details on the program and ensure you are signed up. 

Best of luck,

Jake

[Jake · Accepted solution]

Hey calli4rang,

Just following up and ensuring everything is good to go. Please let me know if you have any questions from here.

Best regards,

Jake

[Jake · Accepted solution]

Hey calli4rang,

Sorry to hear you are having trouble getting the program set up properly. Since this program is through your energy provider, I would recommend reaching out to them. They would be able to review, and provide you with more details on the program and ensure you are signed up. 

Best of luck,

Jake

[Jake · Accepted solution]

Hey calli4rang,

Just following up and ensuring everything is good to go. Please let me know if you have any questions from here.

Best regards,

Jake

[Jake · Accepted solution]

Hey calli4rang,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post.

Best regards,

Jake