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Automatic to Cold

Emjay33
Community Member

‎05-10-2024 04:26 PM

My nest automatically changes to cooling even in the middle of winter. 
exact at 7pm the nest turns into cool mode all the time.  Even when I didn’t set it!

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tajennifer
Community Specialist
Community Specialist

‎05-13-2024 06:01 PM

Hi Emjay33,

 

Thanks for posting. I'm sorry to hear that your Nest Thermostat unexpectedly switched to cool mode. But don't worry, I can help. Before to start I need to ask for some information:

 

  • What type of thermostat do you have?
  • Do you have a schedule set on your thermostat?
  • Have you tried any troubleshooting steps yet?

Once I have this information, I can provide more specific troubleshooting steps.

 

Let me know if you have any questions!

 

Best regards,
Jenny

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