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Awaiting paired nest and heatlink

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Chris Rome 

I am awaiting a paired nest and heatink as it was agreed to be sent out. The new unit was sent out to the agreed address. Unfortunately someone put a wrong sticker in the DPd depot on top of my address and i had a call from the driver asking for my house.He relised he was at the wrong postcode as i confirmed mine. He said that i would receive it the next. I have tracked the parcel and its been returned to google. I have spoken to chat to escalate this and stated it has gone ti senior. Nobody has contacted me , surely i new one can be sent out, the heating has been down since june 16. Where can i complain as nobody contacts me or updates me on the situation thank you
 
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