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Be right back restart learning thermostat

Onadaga1
Community Member

Got up this am and found my neat went dark. I followed the suggestions and pulled the thermostat and plugged it in to USB,to which the Google icon immediately appeared and asked for it to be plugged into the plate. Let charge for about an hour. I checked the breakers and all is well there,turned them on and off and on again. I then plugged the thermostat back in and it said restarting back in a bit it's now been 15 minutes and it's not back has there been a recent software/firmware update? That may have caused this it was working at 2 am because I turned the heat on and it was heating. Please advise

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