cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

App and therm not responsive

I'm not sure where the issue lies, but my app used to be very responsive. If I change the temp on there, my ac should kick on or off as needed, quickly. For months now, I'll change the temp on my thermostat via the app and the ac will keep doing what...

No power to Rc wire detected- code E73

AC unit would turn on for 2-3 mins then turn off for 2-3 mins then back on and constantly repeat this cycle. I checked the wires and they were good. Turns out it was a clogged condensate drain. Keep this in mind when checking your unit for code E73.

FLNester by Community Member
  • 274 Views
  • 1 replies
  • 1 kudos

Nest Learning Thermostat not displaying time to temp

I am noticing this afternoon that our Nest Learning Thermostat is not displaying the time to temperature when the set temperature changed per the set schedule. Our thermostat is still pretty new so I am still learning how it works but cannot find any...

OG58S by Community Member
  • 262 Views
  • 2 replies
  • 0 kudos

No offline nest alert

I have a Nest model 4.9 whatever that means. I have a Wet switch wired into my furnace, which means if it detects a leak in the area that the wet switch is located, it shuts off the system. This causes the nest to lose power, and I don’t know about i...

Incorrect room temperature

My Nest thermostat says my room is 76 but two other thermometers within 2ft of the Nest show it’s 70. These are both new thermostats and newly installed.

Set Nest for Home When Away

I travel a lot and need to keep the air conditioning on while I am away. However I cannot change the setting from Away to Home while I am away. If I don’t keep it running days, before I return it will not be cool in my apartment. Please tell me the e...

H73 ERROR MESSAGE

HelloWe have recently installed the heatlink to our boiler (only the on off function works) but when setting up the thermostat we are getting the H73 error message. We have checked that the boiler has OpenTherm and is compatible. The on off function ...

Tazakel by Community Member
  • 170 Views
  • 2 replies
  • 0 kudos
to vote