Best Gen 4 thermostat has no humidity helper feature

Lighthousewacko
Community Member

I replaced my gen 2 with a gen 4 thermostat because they said support was ending. Prior to the swap I could turn on/off my humidifier and adjust the level. The gen 4 has NO feature. I have looked at the help blogs and there is no available guidance. What gives? Any help would be appreciated.

also my variable speed furnace would ramp up/down as needed for heating/cooling. Now I have to monitor the fan running every week. Not what I signed up for. Very frustrated

1 REPLY 1

GabrielaG
Community Specialist
Community Specialist

Hi @Lighthousewacko,

 

Thanks for reaching out to the Google Nest Community. I'm sorry to hear you're having trouble adjusting the humidifier level and the speed your furnace ramps up/down as needed for heating/cooling on your Nest Learning Thermostat (4th gen). I understand how frustrating this might be, and I'm glad to help you get this resolved.

To provide the best assistance, could you please tell me:

  • When did you install the Nest Thermostat?
  • Have you done some troubleshooting steps before?
  • Can you please send me a picture of the thermostat wiring? 

I look forward to your response.

 

Regards,

Gabriela