10-06-2021 03:16 PM
I have moved into a new house. It has an oil fired boiler. There is a Nest thermostat and heatlink to control the boiler. For radiators to work the hot water need to be on. Ordinarily when the Nest app schedule is triggered for water and heat the downstairs and upstairs radiators work. However, tonight the schedule stopped at 20:30 as expected. The radiators downstairs cooled down (not sure about upstairs at this point). Anyway on going upstairs at 22:00 the boiler is on and upstairs radiators are on and hot, but downstairs are off. The heatlink hasn’t been touched and indicates it isn’t on. It’s as though there are two zones, only we don’t have a second thermostat. There are two other Nest thermostats and corresponding heatlinks for two areas of electric underfloor heating but these are both off. Any ideas how this system might have been configured and how we can check if there are multi-zones?
11-08-2021 07:52 AM
Hey @Hamish,
Thanks for reaching out. Sorry for the late reply. Did you manage to resolve the issue in the meantime?
11-10-2021 07:53 AM
Hello again. Just checking in. How's it going with your thermostat?
11-30-2021 05:53 AM
It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.