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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
help with wiring a gen3 learning thermostat in a system with two zones (O and B wires involved)
Hi guys,First time posting here. I'm upgrading the control of my home with smart devices and now it is time to work on thermostats.My home system is set as the following:- two separate units (Trans XR80)- one unit controls the living area as a single...
Thermostat won't charge in base
Hey all,I've owned my thermostat for about 3 years, and now have an issue rendering it unusable.The thermostat can be charged when I remove the base and plug the charging cable into the thermostat directly. However, it can't be operated in this confi...
Product support
case ID 4019000034921please contact me to advise on how I can get the thermostat fixed, warranty item
C wire adapter installation (nest power connector)
We have two baseboard heaters, each with a 24 volt transformer. Two wires to the single thermostat. With the old thermostat, no issues, both heaters can be operated from the one thermostat. The c wire connector is installed on one transformer, but on...
Resolved! Is Nest thermostat being discontinued????????
I purchased a year ago for my condo - upper and lower systems. Seriously cannot believe how hard it is to get customer support. Just trying to confirm if it is still being supported. Have someone new moving into the condo and need to transfer to them...
Nest Thermostat
Hi - I am a user of google products and have Next Thermostat installed in my home - works well. Bought another one for our Garage heating system. Trying to install but some how not able to connect wires to right spot. The previous thermostat has 3 wi...
Converting a Vivint CT100 to a Nest Learning Thermostat Gen 3
Hello-I'm converting a dual zone residence (forced air natural gas furnace downstairs and electric heat pump upstairs) to the Nest Learning Thermostats Gen 3. After installing the thermostat for the downstairs (works great!) the upstairs thermostat i...
Moving and leaving my Nest thermostat
Hello,I am moving and leaving my Nest for the new owners. I have removed the Nest from my app and then reset all settings on the thermostat. The Nest restarted and now it is only showing a language selection screen. Will it still function manually as...
Nest display blank
Hello all, I have a nest thermostat where by the display is always blank or black, when attempting to adjust the temperature or rotate the dial I can hear the audible noise as if it’s working. If I then check the app I can see the temperature has adj...
Nest thermostat
Have W5 error message - Gone through all troubleshooting options - Spoke to Google nest team via tel no 08081 692307 - Informed W5 error is a recognised fault that requires replacement of thermostat but that it was no issue as still under warranty - ...
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