Boiler turns on and radiators heat even when Nest temperature is OFF

[newnestuser1]

our Nest thermostat is set in the hallway where there is no radiator.

the past few days we have seen that the boiler comes on and the radiators heat even when we set the Heating to OFF.

The radiators heat up to 15 degrees easily despite these settings. it is shooting up our energy bills and makes the home uncomfortably warm.

please help urgently.

[Jake]

Hey there,

I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[newnestuser1]

we are still having trouble. we have to turn off the boiler physically because it stays on even though Nest Heating mode is set to Off.

none of the trouble shooting steps have worked for us.

[zoeuvre]

Hello everyone,

I wanted to stop by and see how I could help. Can you help me with the type of Nest Thermostat you have? I'll look forward to your response. 

Thanks for the help here, Jake.

Best, 

Zoe

[zoeuvre]

Hi newnestuser1, 

We haven’t heard from you so, I'll go ahead and lock this thread within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Thanks, 

Zoe