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Broken locking tabs

facebookbobbym
Community Member

Two of the four tabs on the rear of my 3rd generation thermostat are broken and I need to replace the white plastic piece as shown by the red arrow in the screenshot. I don't need the front black area or the silver dial. I only need the white plastic piece.

 

facebookbobbym_0-1680607587580.jpeg

Thank you

Bobby Maione 

3 REPLIES 3

zoeuvre
Community Specialist
Community Specialist

Hi there, 

 

I’m sorry to hear about the situation and for the delay in response. I just wanted to ask if you accidentally damage the device or disassemble it for any reason? 

 

I’ll look forward to your response. 

 

Thanks, 

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi facebookbobbym, 

 

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

 

Best,

Zoe

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

Chiming in — we haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

I appreciate your help, Zoe.

Regards,
Jenelyn