Connecting Nest Thermostat to Nest App - No Entry Key

[tgupton1950]

My Nest App will not connect to Nest Thermostat.  Instructions say go to Settings and get Entry Key.  That is not an option on my Nest Thermostat.  How do I learn my Entry Key?

[David_K]

Before suggesting further steps, let's check what model of thermostat you have?

How to tell which Nest thermostat you have - Google Nest Help

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. Could you please tell us what type of Nest Thermostat you have? It will help us to move forward. You can visit the link davidking provided to check what type of thermostat you have.

I appreciate your help, @David_K.

Best,
Jenelyn

[Markjosephp]

Hello tgupton1950,

I know it has been a while, but I wanted to ensure that everything is covered here.

How's it going? Have you managed to set up your Nest Thermostat in the Nest app?

Regards,
Mark

[Jenelyn_O]

Hi tgupton1950,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

I appreciate your help, Mark.

Thanks,
Jenelyn