C-wire thermostat adapter

[barrylaw]

In Canada, where/how do I order the free C-wire adapter for my new Nest thermostat mentioned in the setup?

[Patrick_Caezza]

@barrylaw 

I escalated this issue up the ladder for you.

[Derickf]

Hi @barrylaw,

Thanks for reaching out to the community. I understand you're looking for information on how to order the free Nest Power Connector for your new Nest thermostat in Canada, as mentioned during the setup process. I'm happy to assist.

@Patrick_Caezza Thanks for jumping in.

If your Nest Learning Thermostat (4th Gen) or Nest Thermostat (2020) setup in the Google Home app indicates a Nest Power Connector is required, please follow these steps:

1. Click the Google Store link provided directly within the Google Home app during your thermostat setup process. This link appears after the app identifies that a Nest Power Connector is needed to power your device.
2. You will be redirected to the Google Store, where the Nest Power Connector should automatically be added to your cart, and a coupon will be applied to make it free.
3. Finalize your cart and complete the checkout process on the Google Store.

Please let me know if you have any trouble ordering the Nest Power Connector.

Best regards,

Derick.